Just Calm Roller Ball

Refunds 

We have a 30-day
return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused,  and in its original packaging.
You’ll also need the receipt or proof of purchase. To start a return, you can contact us at morningdewcandles@gmail.com. Please note that returns will need to be sent to the address supplied to you. 



We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your
original payment method within 10 business days. Please remember it can take
some time for your bank or credit card company to process and post the refund
too. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on
how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If you wish to change your order
after checking out, please contact us at morningdewcandles@gmail.com and we will be happy to help.

If more than 15 business days have passed since we’ve approved your return, please contact us at morningdewcandles@gmail.com

Damages and Issues

Please inspect your
order upon reception and contact us immediately if the item is defective, damaged
or if you receive the wrong item, so that we can evaluate the issue and put it right.

Non-returnable
Items 

Certain types of items cannot be returned, like perishable goods (such as flowers) custom products (such as special orders or personalized items), and personal care
goods (such as beauty products (Roller balls). Please get in touch if you have
questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges


The fastest way to
ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.